ABOUT EBIN NEW YORK

EBIN NEW YORK is a leading player in the beauty known for its commitment to innovation, excellence, and customer satisfaction. We are dedicated to fostering a dynamic and inclusive work environment where each team member is valued and empowered to contribute to our collective success.

ROLE OVERVIEW

The IT Operations Manager at EBIN NEW YORK will oversee the company’s day-to-day IT infrastructure, security systems, and technical support operations. This role ensures that all employees have a stable, secure, and efficient working environment by managing devices, accounts, networks, servers, and internal systems. This position is essential to supporting company-wide operations and sustaining a reliable and secure IT foundation as the organization continues to grow.

EXPECTED YEARLY     USD $50K-70K

DUTIES & RESPONSIBILITIES

• Provide first-line IT help desk support to internal users by troubleshooting software, hardware, and network issues.
• Set up and configure laptops, desktops, mobile devices, and user accounts for onboarding and offboarding.
• Monitor and manage company network infrastructure (LAN, Wi-Fi, firewall, routers, switches).
• Operate and maintain NAS, servers, storage units, and backup systems, including scheduled backups and recovery checks.
• Operate and maintain security systems including CCTV, NVR, access control, and alarm systems; respond to issues and coordinate repairs.
• Monitor and build databases for internal data analysis to support cross-departmental operations.
• Manage, maintain, configure, and upgrade internal systems, software, network, and equipment.
• Manage vendor relationships and oversee the procurement of IT equipment and services.
• Ensure compliance with data protection regulations and security protocols.
• Manage IT assets, including forecasting needs and reporting on expenditures.

QUALIFICATIONS & SKILLS

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 2+ years of experience in IT operations, help desk, infrastructure management, or IT security preferred.
• Strong understanding of Windows and Mac OS environments.
• Basic to intermediate networking knowledge (LAN, Wi-Fi, VLAN, DHCP, DNS, VPN).
• Experience managing NAS, servers, storage systems, or backup environments.
• Experience operating CCTV/NVR, access control, or alarm/security systems preferred.
• Strong troubleshooting and problem-solving skills with attention to detail.
• Ability to document processes clearly and maintain IT records accurately.
• Strong communication and collaboration skills across departments.

WHAT WE OFFER

• Competitive salary and benefits package
• Lots of other perks – for ex: Meal support program
• Opportunity to work with a passionate and innovative team
• Career growth and development opportunities
• A dynamic and inclusive work environment

JOB LOCATION     5 Empire Blvd, South Hackensack, NJ

HOW TO APPLY     Submit a resume by email to hr@ebinnewyork.com.