IT Helpdesk (Full-Time) 직원 채용합니다

안녕하세요.

 

IT Helpdesk 채용중입니다.

 

관심있으신 분은 언제든지 문자주세요. 908-468-6953

 

감사합니다! 

Job Summary:
[Primary responsibilities]
•             Serving as an escalation point of contact for internal applications, hardware, mobile, and remote technology
•             Following up on any outstanding issues with customers regarding the status and closure of incidents/requests
•             Provide VIP Support for Executives
•             Troubleshooting and resolving all hardware, software, and network problems
•             Escalate issues to third-level support teams
•             Document procedures, FAQs, and inventory of assets
•             Must be willing to travel up to 10 % of the time

[Qualifications]
•             Strong working knowledge of core applications including Windows 7/10, Microsoft Office, Imaging Software, SCCM, and Active Directory
•             Experience with Helpdesk ticket tracking software and remote desktop support tools
•             Excellent problem-solving, communication, and interpersonal skills
•             Ability to prioritize and organize work to meet defined SLA's
•             Be able to work as a team member
•             Android mobile in corporation experience
•             Mac in corporation experience is a plus
•             Excellent communications and customer support skills

[Requirements]
•             Bachelor’s degree preferred with at least 5 years of Corporate Help Desk, Desktop Support experience, or the equivalent combination of education and/or experience
•             Knowledge of Windows 7/10/11, Office 2016/2019/2021, PC hardware, Remote Support, and VPN
•             Must be able to have strong English speaking and writing skills

File Upload

Please upload one of the following file formats: jpg, png, jpeg

by JLCT
09/18/23 @12:41 pm
136
0
0
새글쓰기
목록
수정
지우기

댓글 0 댓글쓰기

게시판 이용안내

게시판 용도와 맞지 않는 비방, 욕설이 포함된 글은 저희 사이트의 운영 방침에 따라 작성자의 의견없이 삭제 될수 있음을 미리 알려드립니다.

댓글변경

취소

게시판 이용안내

게시판 용도와 맞지 않는 비방, 욕설이 포함된 글은 저희 사이트의 운영 방침에 따라 작성자의 의견없이 삭제 될수 있음을 미리 알려드립니다.

댓글쓰기